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Return and refund policy

If you are not satisfied with your purchase, you may return eligible items for an exchange or refund within 30 days. If you want to return items, do not send back by yourself without contact us. Our team will try their best to resolve any issues.

You must return items in new or unused condition with all original packaging.Buyers are responsible for the shipping cost for return items. Returned items must provide effective tracking number, so that we can as soon as possible after receiving a refund or replacement.

Warranty time of all watches is 1 year since the sale date. In case of detection of defect during a warranty time, you can send us watch back to repair it or for a free exchange. You must to send watch's passport too - please keep it, because we don't take back the watches without documents. 

Watch is out of warranty if:

  • has lost passport or passport is blank 
  • has mechanical damaging or watch has been opened
  • conditions of operation, transportation or storage has been violated
  • was repaired by non-authorized service center staff
  • used non-original accessories