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Vostok Watches Official dealer
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Soviet Market
Catalogue
  • Vostok Komandirskie
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  • Vostok Komandirskie Automatic
  • Vostok Kirovskie Retro
  • Vostok Amfibia
  • Slava
  • Vostok Partner
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  • Watch accessories
Configurator
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    Soviet Market
    Catalogue
    • Vostok Komandirskie
      • 21 case
      • 43 case
      • 53 case
      • 81 case
    • Vostok Amphibian
      • 060 case
      • 090 case
      • 100 case
      • 110 case
      • 120 case
      • 150 case
      • 160 case
      • 170 case
      • 420 case
      • 57 case
      • 670 case
      • 710 case
      • Vostok Neptune
      • Vostok Neptune 170
      • 051 case
      • +  ЕЩЕ 5
    • Vostok Komandirskie Automatic
      • 02 case
      • 03 case
      • 28 case
      • 34 case
      • 35 case
      • 39 case
      • 64 case
      • 65 case
      • 92 case
    • Vostok Kirovskie Retro
    • Vostok Amfibia
      • Vostok Amfibia Black Sea
      • Vostok Amfibia Red Sea
      • Vostok Amfibia Reef
      • Vostok Amfibia Scuba
      • Vostok Amfibia Turbina
    • Slava
    • Vostok Partner
      • Partner 25
      • Partner 29
    • Vostok Special
    • Watch accessories
      • Bands and bracelets
      • Other watch parts
      • Vostok Bezels
      • Vostok Cases
    Configurator
    Discounts %
    How to buy
    • Payment
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    • Warranty & Returns
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    +  ЕЩЕ
      Warranty & Returns - Soviet Market
      • Catalogue
        • Back
        • Catalogue
        • Vostok Komandirskie
          • Back
          • Vostok Komandirskie
          • 21 case
          • 43 case
          • 53 case
          • 81 case
        • Vostok Amphibian
          • Back
          • Vostok Amphibian
          • 060 case
          • 090 case
          • 100 case
          • 110 case
          • 120 case
          • 150 case
          • 160 case
          • 170 case
          • 420 case
          • 57 case
          • 670 case
          • 710 case
          • Vostok Neptune
          • Vostok Neptune 170
          • 051 case
        • Vostok Komandirskie Automatic
          • Back
          • Vostok Komandirskie Automatic
          • 02 case
          • 03 case
          • 28 case
          • 34 case
          • 35 case
          • 39 case
          • 64 case
          • 65 case
          • 92 case
        • Vostok Kirovskie Retro
        • Vostok Amfibia
          • Back
          • Vostok Amfibia
          • Vostok Amfibia Black Sea
          • Vostok Amfibia Red Sea
          • Vostok Amfibia Reef
          • Vostok Amfibia Scuba
          • Vostok Amfibia Turbina
        • Slava
        • Vostok Partner
          • Back
          • Vostok Partner
          • Partner 25
          • Partner 29
        • Vostok Special
        • Watch accessories
          • Back
          • Watch accessories
          • Bands and bracelets
          • Other watch parts
          • Vostok Bezels
          • Vostok Cases
      • Configurator
      • Discounts %
      • How to buy
        • Back
        • How to buy
        • Payment
        • Delivery
        • Warranty & Returns
      • News
      • About us
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      Warranty & Returns

      My Soviet Market
      —
      How to buy
      —Warranty and Returns

      1. The watch warranty starts from the date of receipt. You have 14 days to check your watch.

      In case you want to return a working watch without defects, the shipment of the watch is carried out at your expense. If you would like to return your watch, please contact us for details by email: info@soviet.market .
      If you find any factory defect in the watch, there are several options: return of the watch, exchange of the watch, sending spare parts, or a discount for the next order.
      If you find any defect in your watch, please inform us by e-mail info@soviet.market or in any convenient messenger.

      2. After 14 days, we accept the watches for warranty repairs. The warranty period is 12 months from the date of receipt.

      The warranty does not cover:
      - watches without a passport,
      - watches with an expired warranty,
      - watches with violations of the rules of operation,
      - watches with traces of unauthorized opening outside the warranty service.

      The Warranty covers:
      - watch movement,
      - watch case,
      - watch dial.

      The Warranty does not cover:
      - bracelet, including spring bars,
      - bezel,
      - package.


      These are not a malfunction of the watch:
      - setting the watch for accuracy in specialized workshops without replacing parts
      - natural wear of the protective coating of the case

      Returns & Refunds

      Each return case is discussed separately. During the consultation, our support agents will try to solve the problem remotely, as well as offer options for compensation (delivery of missing goods, replacement of goods, partial refund, etc.). 

      If compensation is not possible for some reason, our managers will offer the most convenient return method, which depends on your location, and will also provide you with instructions containing the return address, detailed advices on packaging and delivery options, ect. 

      The return speed depends on the workflow of the delivery service selected for the return shipping. Delivery times indicated by the delivery service should be taken as estimated. 

      Refunds, in case of a decision to return, are submitted after receiving the goods and checking them. Refunds are made using the original payment method, to the same account from which the order was paid within 14 days from the date of receipt of the goods and in the absence of any claims related to violation of the operating conditions.

      In case of a claim, as well as questions about the quality of the goods and the conditions of its use, please contact us by e-mail info@soviet.market, via Telegram or Whatsapp. 

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      13 December 2021
      Finally Vostok 170 Neptunes Limited Edition are available to order!
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